Terms & Conditions
Welcome to Zuhraan. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions.
Order Cancellation & Refunds
If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method.
Payment
Payment Information
- We may offer multiple payment methods through third-party payment providers.
- You agree to provide valid and accurate payment information and authorize the applicable payment provider to process your payment.
- Zuhraan is not responsible for failures, delays, or issues caused by third-party payment providers.
Shipping & Delivery
Delivery Information
- Orders are shipped to the address provided by the customer at checkout.
- Delivery timelines shown on the website are estimates and may vary due to factors such as courier delays, weather conditions, public holidays, incorrect or incomplete addresses, remote delivery locations, or unforeseen circumstances.
- Once the order has been handed over to the shipping partner, delivery may be subject to the courier company's processes and timelines.